Onlooker LLC Terms of Service & Legal Disclaimer

“Onlooker LLC”, “we” and “us” mean the company that runs the Onlooker website and apps. “Poster” (also called “Requester”) means a member who posts a bounty, hire or Verified Visit asking for media. “Onlooker” means a member who claims a job and films it; any member may also post free clips. “Property Contact” means the seller, listing agent, property manager or other authorized person a Poster names on a Verified Visit, who approves the Onlooker at check-in. A “payment hold” means credits set aside from a Poster's balance for one job until it is approved, refunded or settled under these Terms.

Onlooker sends verification codes, account and security alerts, and alerts members turn on about new bounties nearby and their jobs, payments and messages. Site contacts receive visit PINs and approval links.

Message frequency varies. Alerts are at most 10 a day. Msg & data rates may apply.

Reply STOP to cancel, START to resume, or HELP for help. Contact support@onlooker.io for support. Text messages are available for US numbers only.

Carriers aren't liable for delayed or undelivered messages. Consent isn't a condition of any purchase.

You must be 18 or older to use Onlooker. Accounts found to belong to anyone under 18 will be closed.

What Onlooker does. Onlooker LLC provides software that lets Posters find and pay independent local filmers (“Onlookers”) for short videos of physical places. We are not an employer, dispatcher, investigator, security service, news organization or courier, and we don't supervise anyone in the field.

What a Poster sets and what an Onlooker decides. A Poster describes what to film, where, the clip length and the time window, and chooses the price, at or above the minimum the app shows for that job; for Verified Visits the app adds a check-in and Property Contact approval. Each Onlooker alone decides whether to claim any job, when to work, which route to take and which equipment to use. No one is required to accept work or keep a schedule, and Onlookers are free to work on other apps or for anyone else.

Independent contractors. Onlookers are independent contractors, not employees, partners or joint venturers of Onlooker LLC, and are responsible for their own taxes, expenses, equipment, vehicles and insurance. The only agency relationship is the limited payment collection agency described under “Credits, Refunds & Cash-outs”.

Strict adherence to law. Users must comply with all applicable local, state, federal, and international laws, statutes, ordinances, and regulations while using the Platform or fulfilling bounties.

Safety first. Never use the app while driving. Don't put yourself or anyone else at risk to get a shot; no reward is worth it. Don't interfere with police, fire or medical responders, and keep a safe distance from emergencies, crowds and traffic.

Where you may film. Film only from public places (sidewalks, streets, parks, beaches) or from places open to the public where filming is allowed (stores, malls, restaurants and venue lines), following posted rules and staff instructions. Inside a store, film the products and the space, not people. Unless a job is a Verified Visit, never cross fences, gates, closed driveways or private yards, ignore “No Trespassing” signs, or point a camera, zoom lens or pole into windows, balconies, skylights, backyards, bathrooms, locker rooms or any other place where people expect privacy (California Civil Code §1708.8).

Stores, malls and other businesses. You may film there only while the business allows it, and it can withdraw permission at any time. Obey “no photography” signs and mall rules. Never film checkout screens, card readers, receipts, pharmacy counters, customers' carts or phones, security equipment, staff-only areas, restrooms or fitting rooms. If any employee or security officer asks you to stop, stop at once, don't argue, and leave if asked. Don't block aisles or entrances. If staff stop you, release the job or tell us at support@onlooker.io; being asked to stop won't be held against you.

Permits. Onlooker jobs are designed for one person with a handheld phone: no crew, lights, tripods, props, actors or drones, and no blocking of sidewalks, streets, lanes or parking. Don't take a job that needs more. Some cities and state parks require permits for commercial filming. Onlookers must follow the local rules where they film. Posters must not request filming that needs a permit they haven't obtained. If an official says a permit is required, stop.

Verified Visits (entering a property). A Poster who posts a Verified Visit confirms that they have permission for the visit from the property's owner, seller, listing agent, property manager or another person authorized to allow entry and filming, and that any occupant got the notice the law requires or agreed. The Onlooker may enter only after the Property Contact approves them at check-in, only the areas the visit covers, and only for the visit's length. The Poster will defend, indemnify and hold harmless Onlooker LLC and the Onlooker against any claim that arises from a lack of that permission.

No trespassing, and leave when asked. Never trespass, break through physical or digital security barriers, or enter restricted areas without permission. Stop filming and leave right away if an owner, occupant, staff member, security officer or police officer asks you to (California Penal Code §602).

Credentials & authorization for specialized bounties. If a bounty or request involves restricted premises, private commercial spaces, or matters requiring official standing, the user warrants that they possess all necessary licenses, permits, legal credentials, and proper authorization before attempting fulfillment. Users must never impersonate law enforcement officers, government officials, or authorized security personnel.

Prohibition of harassment & illegal acts. Users agree not to use the Platform to stalk, harass, intimidate, threaten, or record individuals in a manner that violates personal rights, privacy torts, or anti-harassment statutes.

Film places, not people. People may appear only incidentally in the background. Don't zoom in on, follow or center anyone; stop filming anyone who asks; and never record anyone's conversation. If people near you are talking, move away or wait. Never film into homes, vehicles, restrooms, locker rooms, fitting rooms or other private spaces.

Conversations. California requires the consent of everyone in a confidential conversation before it is recorded (California Penal Code §632). Don't record, post or share private conversations, including through a wall, window or closed door, without everyone's permission. Doing so breaks these Terms and can end your account.

No surveillance. Never use Onlooker to follow, watch or film a specific private person (California Penal Code §646.9), or to film anyone where they expect privacy (California Penal Code §647(j)).

Asking us to take something down. Anyone, including people who aren't members, can report a clip (including a clip they appear in) with its Report button or by emailing support@onlooker.io. We review reports and may remove a clip or take other action.

When you film or post on Onlooker, keep it safe and legal. You may not stream or post:

• Sexual content or nudity
• Violence, gore, or anything meant to hurt someone
• Anything involving a minor in an unsafe or inappropriate way
• Illegal activity of any kind
• Bullying, harassment, or targeting a specific person
• Movies, shows, sports broadcasts, or other content you don’t own the rights to
• Video of people filmed somewhere they’d reasonably expect privacy — stick to public places and public events

Breaking these rules can get your stream shut down, your content removed, or your account suspended. If you see a stream or post that breaks these rules, tap Report and our team will review it.

You keep ownership. Users retain full ownership of the photos, videos, audio, text, and other materials they create and upload (“User-Generated Content” or “UGC”).

License you grant us. You keep ownership. You grant Onlooker LLC a non-exclusive, worldwide, royalty-free, transferable and sublicensable license to host, store, copy, edit (length, format, compression, thumbnails, blurring and captions), display, perform and distribute your UGC on the Platform, including Discover; to deliver and sublicense it to Posters as described below; and to operate, improve and promote the Platform. For UGC you upload on or after November 20, 2026, this license also lets us use it in Onlooker's marketing and advertising in any media and credit you by display name. We will not use a clip in advertising if a person in it can be identified, unless their face is blurred or they signed a release. If you delete a clip, we will stop new uses within 30 days, but copies already delivered to a Poster, marketing already published, and copies we must keep by law may remain. Nothing in these Terms makes any clip a “work made for hire,” and nothing makes you Onlooker's employee.

Rights given to Posters. When a Poster pays for and approves a clip, the Poster receives a non-exclusive, perpetual, worldwide license to view, download, copy and share it for personal or business purposes, including on the Poster's own website and social accounts, subject to privacy and publicity laws. The Poster may not resell or license it to others, use it to identify or track any person, or use anyone's image to advertise.

Private jobs stay private. The promotional part of the license above does not apply to Verified Visits, hires, check-in photos or other private jobs. That footage is shared only with the filmer, the requester and the authorized on-site contact, and Onlooker will not show it in public feeds, ads or marketing without written permission from the requester and the property’s authorized contact. We may still store, process and review it to run the service, resolve disputes, keep users safe and meet legal duties.

Your promise. You own or control all rights to your UGC, and it doesn't infringe anyone's copyright, trademark, privacy, publicity or other rights. You filmed it following the “Film places, not people” rule and the rest of these Terms.

Zero-tolerance moderation & content removal. Onlooker LLC reserves the right, but assumes no obligation, to review, moderate, flag, suspend, or permanently delete any bounty, user profile, or uploaded video that violates these terms, depicts illegal acts, or exposes the Platform to legal risk, without prior notice or compensation.

The following are strictly prohibited and result in immediate content removal and possible permanent account termination:

(a) any content that is unlawful, or that depicts, promotes, or facilitates illegal activity; (b) content involving minors in any sexual, exploitative, or dangerous context; (c) violence, gore, torture, or content glorifying harm to people or animals; (d) hate speech or content targeting individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or similar protected characteristics; (e) harassment, stalking, doxxing, threats, or intimidation of any person; (f) non-consensual intimate imagery or recording of any person in a state of undress or where they have a reasonable expectation of privacy; (g) fraud, scams, impersonation, or deceptive practices, including impersonating law enforcement or officials; (h) spam, malware, phishing, or attempts to compromise the Platform or other users' accounts; (i) infringement of intellectual-property rights, including recording or restreaming ticketed, paywalled, or broadcast events; (j) content that endangers public safety, including interference with emergency services.

We may report suspected illegal content to law enforcement and preserve related records for that purpose.

Your account is personal. You may not share, sell, rent or transfer your account, login or verification; let anyone else use it; access Onlooker through bots, scrapers or unauthorized scripts; or run more than one account to get around ID checks, limits, location rules or sanctions. We may limit the devices and sessions signed into one account.

Self-dealing and collusion. You may not (a) claim or fulfill your own bounties, hires or Verified Visits through other accounts, devices or VPNs; (b) work with others to fake jobs, approvals, reviews, ratings or rewards; (c) submit location-spoofed, pre-recorded, edited or AI-generated footage as a live capture; or (d) abuse phone verification, referrals, promotions or bonus credits.

Our remedies. If we reasonably believe you broke these rules, we may, without prior notice and to the extent allowed by law: suspend or close the accounts involved; reverse or remove credits, earnings or pending cash-outs obtained through the violation; cancel or reverse affected jobs and payment holds; and block the related devices, phone numbers and identities from future accounts. You can ask us to review a decision through our contact page.

We may suspend or close an account, or limit a feature for it, only if we reasonably believe it's needed because of fraud, a safety risk, unlawful conduct or a breach of these Terms, or to comply with the law. We'll tell you why when we can, and you can ask us to review the decision at support@onlooker.io. If we close your account for a reason other than your breach of these Terms or fraud, we refund your unused bought credits in full. You may close your account at any time from your settings. Earned credits obtained in line with these Terms stay payable unless they are reversed under these Terms. The licenses you gave us, indemnities, disclaimers, limits of liability and the dispute and general terms survive after an account is closed.

What we own. Onlooker LLC owns the Onlooker name and logos, the apps and website, software, designs, features, maps, data compilations and all other platform content except your UGC, and all related rights. We give you a personal, revocable, non-exclusive, non-transferable license to use Onlooker for its intended purpose while you follow these Terms.

What you may not do. You may not copy, modify or create derivative works of the platform; reverse engineer, decompile or try to extract its source code; scrape, crawl or bulk-download data or clips; frame or mirror the platform; use Onlooker or its content to build or train a competing service or an AI model; remove ownership notices; or use our names or logos without our written permission.

Feedback. If you send us ideas or suggestions, you give us a perpetual, irrevocable, worldwide, royalty-free right to use them for any purpose, with no obligation to you.

Reporting infringement. If you believe content on the Platform infringes your copyright, send a written notice containing: (1) your physical or electronic signature; (2) identification of the copyrighted work claimed to be infringed; (3) identification of the infringing material and its location on the Platform (a link or the bounty/video reference); (4) your name, address, telephone number, and email; (5) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and (6) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.

Where to send it. Our designated agent to receive notices under 17 U.S.C. §512(c) is: Copyright Agent, Onlooker LLC, 15642 Sand Canyon Avenue, Unit 54425, Irvine, CA 92619; phone (949) 427-8987; email support@onlooker.io (subject line “Copyright notice”). Counter-notifications go to the same agent.

Our response. Upon receipt of a valid notice under 17 U.S.C. §512, we will remove or disable access to the identified material, notify the user who posted it, and provide them an opportunity to submit a counter-notification. Where a valid counter-notification is received, we may restore the material unless the complainant files a court action within the statutory period.

Repeat infringers. Each valid notice we act on is a strike. Accounts with three strikes in 12 months, or any blatant infringement, are closed. Strikes expire after 12 months, and a clip restored after a counter-notice doesn't count.

When a bounty is approved, Onlooker keeps a platform fee of 15% of the bounty, rounded to the nearest whole credit, and the onlooker receives the rest. Example: a 46-credit bounty has a 7-credit fee, so the onlooker receives 39 credits. Tips, bids and per-minute filming carry the same platform fee. The amount an onlooker will receive is shown before they claim.

Trip fee. If a Verified Visit can't go ahead because the on-site contact declines it, can't be reached, or doesn't show up, the poster is refunded the bounty minus a trip fee of 25% of the bounty, which goes to the onlooker for their time (less the platform fee on that amount).

A hire is a private paid request to one member. The price (minimum 40 credits) is on a payment holdwhen you send it, using spend-only credits first. If the member declines, doesn't accept by the Film by time, or doesn't deliver, or if you cancel before they accept, the full amount returns to you. The filmer must record in the app at the location. You may approve, request one change, or report a problem (handled under the dispute rules); with no answer in the review window the video is approved automatically. On approval the filmer receives the price less Onlooker's platform fee as earned credits, subject to the same holds, ID check and cash-out fees as other earnings. Hire videos are private to the requester and may not be posted publicly without the requester's permission. Hiring yourself, linked accounts, or blocked members is not allowed, and repeated hires may be reviewed and reversed if fraudulent. Filming must stay in public places outside ticketed venues.

Onlookers who complete Verified Visits are independent users, not real estate licensees, and they record video only. They do not show property to buyers or tenants, answer questions about price, terms, the neighborhood or schools, negotiate for anyone, or use lockboxes or keys. Footage is not a home inspection or appraisal. Each visit pays a flat reward set before the visit, never a share of a commission or tied to a sale or lease. The person who books a visit is responsible for authorizing access, giving occupants any notice the law requires, and any disclosures in their own ads.

Two balances. Earned credits come from completed jobs (bounties, hires, Verified Visits and trip fees), with the platform fee already taken; they can be cashed out. Spend-only credits are bought, bonus, promo, streak or subscription credits; they can be used only on Onlooker and are never cashed out to a bank. Spend-only credits are used first. Credits have no value outside Onlooker.

Platform fee. Onlooker takes its platform fee of 15% whenever credits pay for something: a bounty, a Verified Visit, a pool, or a tip on a clip.

Refunds of bought credits. Only to the original card, only within 90 days of purchase, never to a bank. Refund = (unused paid credits ÷ paid credits) × what you paid, minus a processing fee of 3% of the price + 30¢, never more than you paid. Example: 40 credits for $10.50, none used → $9.88. 500 + 25 bonus for $125 with 100 used → $95.95. Purchases are used oldest first. Bonus credits from a refunded purchase are removed. This doesn't limit the small-balance and account-closure rules below or any refund the law requires.

Cash-outs. Earned credits only, to your own ID-checked bank account through Stripe, minimum 40 credits ($10). Cash-outs under $25 have a $1 fee; $25 or more are free. A one-time ID check fee ($0.50 US, $1.50 elsewhere) comes out of the first cash-out, unless you already passed an ID check. Bounty earnings are held normally 3 days; a filmer with at least 5 paid bounties and no disputes in the last 60 days has a 1-day hold on bounties under $500 (2,000 credits). If both the filmer and poster accounts are under 30 days old, the hold is 7 days at any bounty amount. Bounties of $500 or more have a 7-day hold if the poster account is under 30 days old, a funding card was added within 30 days, or Stripe flags the payment as elevated or highest risk. The actual release date and reason are shown with the payment. Existing staff and linked-account protections remain. Cash-outs totaling more than $5,000 in 30 days receive an after-payment staff review, not a new approval hold. Standard bank payout timing applies; immediate bank arrival is not promised. Fees are shown before you confirm.

What credits are. Credits are prepaid units you can use only on Onlooker to pay for Onlooker services such as bounties, hires and Verified Visits. Credits are not money, a deposit, an account or an escrow, and Onlooker LLC is not a bank, trust company or escrow agent. You can't sell, transfer or send credits to other members. Bought credits can be refunded only as these Terms describe or as the law requires.

Expiration. Bought credits never expire, and we never charge inactivity or monthly fees on them. Free promotional credits (bonus, referral, streak, starter or promo credits) may expire on the date we show you when we give them.

Small balances. If your unused bought credits are worth less than $15, you can ask us at any time at support@onlooker.io to pay you their full value, with no fee. We pay it to your original card when we can, or by another method we agree on with you.

Closing your account. Before you close your account, you can ask for a refund of unused bought credits under these rules. If we close your account for a reason other than your breach of these Terms or fraud, we refund your unused bought credits in full.

Fraud. Credits from fraudulent or disputed payments may be reversed. Payment disputes go to staff for a decision within 5 business days. You can send information from Balance & Cashout. Older payments whose funding cannot be traced retain their existing protection until staff explicitly decides; overdue cases are escalated, not automatically released. Closing a bank dispute does not itself restore credits or release a payout.

Chargebacks. If you dispute a card payment with your bank without first contacting us, we may suspend your account and reverse credits bought with that payment, and you remain responsible for any amount you owe.

Legal nature of credits. Credits are not legal tender, currency, securities or deposits, and they don't earn interest. They have no value outside Onlooker, except that earned credits can be cashed out and bought credits can be refunded as these Terms describe or the law requires. Bonus, promo, streak and other promotional credits can never be cashed out or transferred.

Payment holds. When you post a bounty, hire or Verified Visit, its credits are taken from your balance and placed on a payment hold for that job. Credits on hold cannot be withdrawn, moved or refunded except through the expiry, cancellation, trip-fee and dispute rules in these Terms. A payment hold is an internal step of our service. Onlooker LLC is not a bank or trust company, and a payment hold is not a deposit, trust or third-party account.

Release, refunds and disputes. Held credits go to the Onlooker when the Poster approves the clip or the review window ends without a dispute. They return to the Poster if nobody claims the job, it expires, or it is cancelled under these Terms. A timely dispute keeps the hold in place while we review it. We may freeze or reverse credits for suspected fraud, safety violations, trespass or unlawful recording.

Limited payment collection agent. Each Onlooker appoints Onlooker LLC as their limited agent, only to receive payment from Posters for jobs the Onlooker completes and to pay it out to the Onlooker. When a job is approved, or its review window ends without a dispute, the Poster's payment to Onlooker LLC fully satisfies the Poster's obligation to pay that Onlooker for that job, whether or not Onlooker LLC later completes the payout. Payouts are sent through our payment processor (Stripe) under its own terms. Earned credits are a record of the amount Onlooker LLC owes you, after the platform fee, for jobs you completed. They are not stored value. If you spend earned credits on Onlooker services, you are using money we owe you to pay for those services. For an amount a Poster paid for your completed job, your only recourse is against Onlooker LLC, not the Poster. When you post a job, you authorize us to apply its reserved credits as payment to the Onlooker who completes it.

Automatic renewal. Onlooker+ memberships and Verified Visits Pro plans renew automatically each billing period at the then-current price plus any applicable tax. By subscribing you authorize Onlooker LLC and its payment processor (Stripe) to charge your payment method on each renewal date until you cancel. We will email you at least 7 and no more than 30 days before any price change, with instructions to cancel. At least once a year we will remind you of your plan, its price and billing frequency, and how to cancel.

Cancellation. Cancel anytime from Manage or cancel plan in your account. You can also cancel by emailing support@onlooker.io. Cancellation takes effect at the end of the current billing period: you keep your membership benefits until then and are not charged again.

No partial refunds. Except where required by law, membership fees already paid are non-refundable, and there are no prorated refunds or credits for partial periods, unused time or unused perks. This does not change the refund rules for bought credits above.

Taxes. You are responsible for any sales, use, value-added, digital services or similar taxes that apply to your purchases. Where required, taxes are calculated at checkout from your billing details and shown before you pay. You are responsible for reporting and paying any taxes on your own earnings and cash-outs.

Invoice details. Receipts and invoices use the name, billing address and any tax ID you give at checkout. Make sure they are correct before you pay. Changes to your billing details apply only to future receipts; past receipts and invoices cannot be reissued or changed.

Onlooker is provided “as is” and “as available”. To the fullest extent the law allows, Onlooker LLC disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, title and non-infringement. We do not guarantee that any job will be claimed or completed, that any clip is accurate, current, complete or lawfully captured, or that the service will be uninterrupted or error-free. Clips and Verified Visits are not inspections, appraisals, surveys or professional advice.

Disputes between members. Disputes between members are between those members. You release Onlooker LLC and its officers, employees and agents from claims arising from another member's acts or omissions, or those of anyone else you meet through Onlooker. This release does not cover claims about Onlooker LLC's own conduct. If you are a California resident, for those released claims you waive California Civil Code §1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”

Your safety. Filming in public has risks, such as traffic, weather and people who object to a camera. You decide whether to take a job and how to do it safely.

Limits on liability. To the extent the law allows, Onlooker LLC is not liable for indirect, incidental, special, consequential or punitive damages or lost profits. Our total liability for any claim related to Onlooker is limited to the greater of $100 or what you paid us in the 12 months before the claim. These limits do not apply to fraud, willful injury, gross negligence or violation of law, or to rights under consumer-protection laws that can't be waived (California Civil Code §1668).

No insurance for Onlookers. Onlooker LLC does not provide workers' compensation, health, auto or property insurance to Onlookers.

Indemnification. You agree to defend, indemnify, and hold harmless Onlooker LLC and its affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys’ fees) resulting from your violation of these terms, infringement of third-party rights, or any unlawful actions taken while using the Platform, including any entry onto property, trespass, property damage or confrontation; any breach of privacy, recording, publicity or intellectual property rights; and any untrue property permission you gave when posting a job. This doesn't require you to cover claims caused by Onlooker LLC's own conduct.

Physical places only. Onlooker is for footage of physical places, for example how busy a place is, how long a line is or whether parking is open. You agree to post only content captured through your device's outward-facing camera looking at physical space.

Prohibition on Digital Screen Captures and Third-Party Platforms. You are explicitly prohibited from recording, streaming, snapshotting, uploading, or transmitting any content that captures digital displays, software user interfaces, or mobile applications owned by third parties. This includes, but is not limited to, ticketing platforms, digital ticket barcodes, QR codes, live broadcast feeds, or proprietary streaming interfaces (such as Ticketmaster, StubHub, Live Nation, or equivalent services).

Indemnification & Liability for Breach. Onlooker LLC employs automated keyword filters and technical restrictions to block digital application recordings. Circumvention of these safeguards constitutes a material breach of these Terms. You agree to indemnify, defend, and hold harmless Onlooker LLC, its parents, subsidiaries, and affiliates from any claims, liabilities, losses, damages, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your distribution of unauthorized third-party digital property or copyrighted material on the platform.

Stripe, Google Maps, Apple and Google app stores and other third-party services have their own terms, and we are not responsible for them. If you use the iOS app, these Terms are between you and Onlooker LLC, not Apple. Apple has no obligation to provide maintenance or support for the app. If the app fails any warranty, Apple's only duty is to refund any purchase price paid for it. Apple is not responsible for product, consumer-protection, legal-compliance or intellectual property infringement claims about the app. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

Changes to these Terms. We may update these Terms. For material changes we will notify you in the app or by email at least 14 days before they take effect, except changes required by law or for safety, which may take effect sooner. Continuing to use Onlooker after that date means you accept the changes. Changes never apply to a dispute already started.

Disputes. Before filing a claim, please email support@onlooker.io so we can try to fix it. Any lawsuit about these Terms or Onlooker must be brought in the state or federal courts located in Orange County, California, and you and we agree to their jurisdiction. Either of us may instead bring an individual claim in small claims court if it qualifies.

General. California law governs these Terms, without regard to its conflict-of-law rules. These Terms, the Privacy Policy and the Community Guidelines are the entire agreement between you and us about Onlooker. We may assign these Terms, including in a merger, acquisition or sale of assets; you may not assign them without our written consent. If we don't enforce a term right away, we haven't waived it. We aren't responsible for delays or failures caused by events beyond our reasonable control. If any part of these Terms can't be enforced, the rest still applies. We may send notices in the app or to your account email. Questions about these Terms: support@onlooker.io, or Onlooker LLC, 15642 Sand Canyon Avenue, Unit 54425, Irvine, CA 92619.